Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Andy Phelan
Bought a Volvo XC60 from Matt and the team. Very efficient friendly service. The car is amazing. Would definitely recommend buying a car from Matt and his team. Great comms throughout the process. All in all a pleasurable experience.
Kim
Just picked up my Kia Sportage today. From my first visit Matt was helpful, professional and very knowledgeable. I cannot fault anything and would highly recommend dealing with this company. Thank you
Mr Cann
Travelled from South Wales to Harley Trent for a vehicle I'd been looking for. It was well worth the effort. Not only was the vehicle itself in pristine condition with a whole folder of service history and invoices etc. but the support and customer service provided by Harley and Matt was excellent. Highly recommended.
Karen Lissenden
Have had the pleasure of dealing with Harley and mat and took delivery of our Hyundai Tucson and throughout the whole procedure it was a pleasure they are very professional and go above and beyond for what your looking for and would highly recommend and if in the future if I was to look for another vehicle I would certainly go back to these
Aaron
I brought a vauxhall Astra from Harley Trent Ltd in November 2024. Since speaking to them on the phone to walking through the doors it was just an amazing experience. Thank you, for the amazing and friendly service. I would definitely recommend and always go back if I needed another car in the future.
Nigel Boast
A honest assessment
Very relaxed, however very professional and knowledgeable. They treated me like a human being, answering my questions without being patronising. I would recommend them to anyone!
Anonymous
Great Service from Harley and the Team
Friendly and respectful service, excellent stock list and great site. Vehicle purchased was delivered to home address for formal handover. Vehicle was in excellent order and process was well facilitated.
Renata Haszan
Quick, good service
JandJ
Just taken delivery of a beautifully presented Fiat 500s from Harley Trent Ltd and the whole process from start to finish was a pleasure. Matt could not have been more helpful and throughout the process he kept us informed of progress and delivered on time. Would we buy another car from Harley Trent? We absolutely would, 100%.. Thank you Matt and Harley.
Ian Barrow
Bought a Seat Ateca from Harley Trent online, we live 200 miles away,after our previous car failed and had to be scrapped, Mat at Harley Trent was very helpful with the buying process and made it as easy as possible, thanks Mat, I was absolutely delighted when the car was delivered to us it is in superb A1 condition and was a very fair and reasonable price, it was truly a five star service
Andy
Fantastic experience.
Excellent service, car delivered to my door. Sales team were great to deal with. I could not have asked for better service, thank you guys !!
Kate Crabb
Wow what fantastic service from Matt , viewed the car I was keen to collect a couple of days later and the team were so accommodating nothing was to much trouble new we were going to be late collecting on a Friday evening so had as much as possible ready so we could just drive away . Definitely 5 star service without a doubt will be using these guys again .
Justin Hemming
Fantastic service! Highly recommend
Fantastic service! Highly recommend
Rosemary Moyle
Many thanks to Matt and his colleagues who conducted my recent vehicle purchase. He was courteous and professional without any pressure. The vehicle was beautifully presented. I was given help with arranging the tax and I appreciated having a sensible amount of petrol in the tank - welcome extra touches. Altogether a smooth and efficient transaction.
Adam Gardiner
Great experience all round! I've bought many cars over the years and this was by far the easiest dealership to deal with.
Harley Trent have great quality, fairly priced cars so no need to spend wasted time haggling. As others have already said, great attention to detail.
The car developed a random, unforeseen issue which is being dealt with under their warranty, there was no argument, they are just dealing with it. Refreshing!
Big thanks to Matt, great guy to deal with!
Anonymous
Great car
Very helpful without the pushiness so would definitely recommend. Whilst looking for a replacement vehicle saw a few that would possibly suit and on initial looking around was left to browse and was only approached when we wanted to inquire about a particular car, which I ended up purchasing as it suited me.
Georgios
Relaxed and unpressurised deal. Thanks
They were very helpful. Never pressurised the sale. Gave us the keys and left us with the car. Answered any questions and told us all about the cars history. Then helped with all the finance and paperwork, service and prep and car was ready when we were told it would be.
Clair Lawson
Great services
Fantastic service from start to finish. Looking forward to buying another car from the team!
Andy hicks
FROM START TO FINISH THE WHOLE PURCHASE WAS A BREATH OF FRESH AIR, FROM WALKING THROUGH THE DOOR NO PRESSURE HANDED THE KEYS LOOKED OVER THE CAR, TO GOING ON TESTDRIVE FANTASTIC, THE CAR WAS PRESENTED TO A STANDARD ABOVE ANYTHING IVE PURCHASED BEFORE AND ATTENTION TO DETAIL WAS TO THE HIGHEST STANDARD ALL I CAN SAY IS FANTASTIC SERVICE AND WE WILL BE BACK IN THE FUTURE TO PURCHASE AGAIN
Clair
A huge thank you for all your help. My car was fully mot'd & serviced the day before collection. I was shown around the car before I left & felt very comfortable buying from you. There was no hard selling involved - just a very helpful explanation.
Thank you.
Anonymous
I cannot fault the team at Harvey Trent
Just first class service. The most stress free car purchase that I have so far experienced. The car was in super condition as indicated in their advertising. The car was delivered to me free of charge from Poole to my front door in Sidmouth free of charge. The Harvey Trent sales person took the time to tax the vehicle for me which allowed me to make an important journey on the day of delivery.
Julie Pinder
Honest
Very friendly, helpful. Efficient Mat and Harley really are the good guys
Anonymous
Excellent seller! Would use again.
This was a really good buying process. I had been looking for a Caravelle for some time, but nothing was quite right, till I found this vehicle. Harley Trent did everything it could to help, as the vehicle was a long way from my home, including a walk around video showing everything I needed to see and had asked for. The cambelt and water pump were replaced and the add-on parts I sent were also fitted at no extra cost. They kept me fully informed on the process and even picked me up from the railway station, as I had to travel by train to get there. The vehicle was spotless and as described. A slight blemish was sorted there and then. Harley also helped me out with some technical queries in the first few days after collection. I am very happy with both the vehicle and the seller and I would recommend highly, despite the distance. Harley Trent take great care of their vehicles and customers.

Anonymous
Perfect Garage!
Harley & Matt were so professional - Helped me get everything sorted with all my documents, and advised me with what I needed to do to get my private plates sorted. The car was perfectly clean inside and out, even if I can't drive for another few days! Would 100% recommend them. First great experience I've had with a garage. Thanks Lads, one happy girl! :)
Anonymous
Great service and great car
Friendly informative communication with Matt and Harley. Delivered when promised and I am delighted with the e car. It was as described and is a dream to drive
Anonymous
Excellent
Excellent customer service. Not pushy
Anonymous
Would definitely recommend Harley Trent
Excellent customer service and care
Anonymous
HT motors
Very efficient and quite always good service and did a free service before I bought the car
Lynne
We have just purchased our new car from Harley Trent. From start to finish, Harley and Matt were superb! As we were travelling from Cornwall, we couldn't just pop in to see the car! Harley spent ages on the phone with us going through the history and details of the car, and answering all our questions. We paid a small deposit to secure the car and they then did a full service (including changing oil and plugs) a new MOT, even though it wasn't due and a valet. We travelled up to collect the car, which was immaculate and in amazing condition. We highly recommend Harley Trent cars. They will definitely look after you and give the best service and advice!! Thanks Harley and Matt.
Lynne and Nigel
Anonymous
Best service and support
Best service and support
Dawn Norris
Just bought my car from Harley, He went over and above to ensure we had everything we needed set up. They spent a lot of time on making sure the car was spotless and polished to perfection. Also feel confident that they would provide great after care if needed. If you are worried about used car sales purchases, don't be! As they will put you completely at ease. Highly recommended and thank you!
Alice Gray
Harley and Matt have been super helpful, I am a young female and truly no nothing about cars! Brought my first car from Harley Trent in November, and it's been amazing. Really supportive and responsive via phone and emails and when I ran in panicking over a odd noise they were so helpful and reassuring! They told me to bring the car the next day and they would have a look and get it sorted. Which they did very quickly too!!! Would highly recommend these guys! They also didn't make me feel silly for going in very professional and got the vibe they want everyone to have a good experience!!!
Anonymous
HIGHLY RECOMMEND
Absolute wonderful experience buying a second hand car from Harley trent , the sales team are very knowledgeable, happy and helpful. I must say a breath of fresh air unlike most car sales places. highly recommend
David Allen
Just took the ownership of the car which I have just bought very happy with the way Hartley trent delta with the purchase of the car as the lads at Hartley trent the car is very clean and in fantastic condition and also 10 out of 10 for them registering and taxing the car I would recommend anyone who is after a car to check them out first
shelley cross
Fantastic Service!!! Faultless!!!
Recently purchased a Fiat 500 from the day we viewed the car we were left to look around the car with no hard salesman in your face. We were allowed to test drive the car on our own. I cannot fault the service we received from Harley. I loved when you rang the office the phone was answered and if no one answered Harley would call you back within 5 minutes. I feel as a garage they are very trustworthy and I will be recommending to anyone who needs a car. Harley and his team are faultless and provide a 10 star service in my view. Harley also took time to show me how to connect my phone and to the car, he also has a genuine passion for what he does. Thank you Harley Trent's
Anonymous
Brilliant service from Paul, and rest of the team , couldn't be happier with my new car , l would highly recommend them
Anonymous
Excellent service
Very helpful staff
Tarsha
This is the first review I've ever written but felt impelled to write. I've just brought an immaculate Audi Q3 from Harley Trent. Throughout the process Harley & Paul went above and beyond in customer service. Harley even Blue toothed my phone to the car before I drove it away. I can't praise them highly enough & I'll definitely be back for my daughters car, when she passes her test! It was a real pleasure meeting you both. Thank you for making life simpler!
Anonymous
Seamless experience
Seemless courteous experience I would highly recommend
Anonymous
Quick and simple car purchase!
Friendly, polite young man who knows a lot about cars. Not pushy either Happy to let you test drive however many until you fing the right one. Good value, higher spec 2nd hand vehicles.
Mick Mullins
I was looking for a new car came across a nissan juke at harley trent garage, loved the car and decided to buy and trade my car in part exchange. I must say harley and his crew made this buying experience a pleasure to do business with, you only got to read the reviews from other buyers to get some idea of what a great garage this is., No pressure hard selling from anyone just great vehicles and a FANTASIC SERVICE !
Richie Caines
I'm thrilled to share my exceptional experience with Harley Trent, who truly goes above and beyond. His in-depth vehicle knowledge, tailored recommendations, and transparent assistance made my car purchase a breeze. Notably, Harley's commitment to customer satisfaction is reflected in his attention to detail, arranging test drives, and providing vehicle records. Even after the sale, his exceptional after-service care stands out, ensuring my continued satisfaction. With a new MOT and Harley's dedication, I confidently drive my perfect car. I wholeheartedly recommend Harley Trent to anyone seeking a reliable used car and outstanding service.
Neil + Nichola White
We recently purchased a car from Harley, a fantastic professional service from a very friendly honest person, our new BMW was immaculate in presentation inside and out, superb service from initial viewing to day of handover,Would definitely endorse purchasing a car from Harley, will return to buy again in the future. Many thanks again Harley. Neil and Nichola.
Tetiana Holik
Great company
I will recommend! Everything very professional!
Liz
Harley has completely restored my trust in buying second hand cars. His passion and attention to detail is A*. I would definitely buy again from him but hopefully not too soon as I love the car I have recently purchased from him.
Leah
Harley was amazing , super customer service , I bought my first car and Harley was super knowledgeable and told me everything thing I needed to know he never rushed any of the processes and went at my pace , which I really appreciate, made my experience here 10/10 definitely recommend to anyone
Mark Reynolds
Unbelievably professional service, incredible car and would recommend to anyone.
Sean Newling
Thoughrly recomend harley trent...bought a lovely kia sportage last weekend..harley made the whole experience enjoyable..great customer support.
Amy Morgan
Brilliant!
Excellent service from start to finish. It's always a worry buying a new vehicle without much knowledge about cars however, the guidance received without feeling under pressure to buy was much appreciated. Very happy with my new car, would use Harley Trent's again. Highly recommend!
Dave Boyle
Don't buy anywhere else.
I bought the cheapest car on the lot and Harley still treated me as if I was buying the most expensive. Communication through the process was excellent and the process couldn't have been simpler. If you are thinking of getting a used car, buy it from these guys.
Kris Bryant
Outstanding Dealership
Amazing service from Harley over the moon with my new car. Extremely helpful and honest would high recommend for anyone looking to purchase a new car.
Anonymous
Definitely recommend Harley to anyone looking for a used car. Absolutely no pressure to buy, no attempt to sell any extras, just excellent service.
Phillip Broomfield
Great unpressurised buying experience
Anonymous
Great service, not pushy , friendly
Not pushy and very friendly happy to answer any questions
nicky jennings
First Rate Customer Service
Harley delivered a first class service, And went the extra mile time and time again,a lovely chap to deal with takes pride in his customers. The 2 hour journey each way was worth the wait I have a beautiful bmw sport which I'm very happy with.
Martin
Excellent service all-round.
Harley was excellent, allowed me time and space to review the car but was also on hand to explain things and answer any questions. His attention to detail in ensuring the car was prepared is exceptional and he kept me updated throughout, eventually delivering the car 2 days ahead of schedule.
Rob Ward
Outstanding Dealership
If you're going to buy a car it has to be from Harley trent. The level of service and after service is just outstanding. We had a very small problem with the car we purchased but it was rectified immediatley. Harley is a real genuine guy and goes the extra mile with all his cars & customers. Very impressed & highly recommended to all you won't be disappointed. Thankyou - Rob & Linda
Lewis B
Great dealer
Very good experience offered a good part exchange price and the car I brought has been faultless for the last year
Anonymous
Hyundai ix35
From start to finish nothing was to much. I was kept informed of everything that required doing to the vehicle and picked it up a day early. Very impressed all round with the service and the vehicle. Highly recommended.
Anonymous
Great car and great car buying experience!
Great service, he stands behind every car he sells. Harley was helpful and made the whole car buying experience very pleasant. From the first phone call to driving the new car away he was very responsive and always kept us up to date.
Anonymous
1st class service. Highly recommend
Good honest and trustworthy with a good knowledge of the car industry.
Anonymous
Simply superb; obliging; helpful; polite. Cannot fault.
Mark Stride
Flawless service
Amazing service, Harley's forecourt is a representation of him and his service (absolutely spot on). He preps the cars so well and takes pride in offering a friendly and reassuring service. Love the VW polo, been faultless so far. Thanks again.
sarah williams
Great communication and cooperation at every stage.
Exceptional transaction. Seamfree delivery and collection of my trade in vehicle. Friendly, open and honest.
Anonymous
Very good customer service, great knowledge. Nothing to much trouble.
Dawid W
Great cars and service!
I am very happy with the purchase. Harley is really nice and proffesional. The car had new mot, service done and delivered 50 miles away completly for free. I will definitely come back there for my next car. Highly recommend.
Martin
Great cars and service!
I am very happy with the purchase. Harley is really nice and proffesional. The car had new mot, service done and delivered 50 miles away completly for free.
I will definitely come back there for my next car. Highly recommend.
Matt Jones
Nice chap with great service
Kristy Murray
Perfect
Very good customer service, great knowledge. Nothing to much trouble.
Raymond Jephcott
A very traditional and trustworthy dealer
Great customer service and excellent support and a great car. Collected myself and my dog Mr Bailey from the railway station.
David F
Superb mini purchased
Harley is an absolute joy to deal with . Really nice guy; open, honest and knowledgeable. I wanted to buy a reasonably priced mini as a second car and for my son to learn on. Harley had just the vehicle which was well presented and ideal for the job. Six months on the car has been impeccable and is still flawless. I highly recommend Harley and will go back to him for any future car purchases.
Nicola Taylor
Friendly, efficient service with high quality cars
Really friendly knowledgable service. Really high quality cars. I was unlucky to have a problem with my car after I bought it through no fault of the garage. Everything was covered under warrantee. I didn't have to do anything Harley did all of the paperwork and liaised with the garage my car was at on my behalf and the car was sorted straight away. I would definitely use Harley's service again.
Mandy Lorriman
Very satisfied customer
Excellent service, very happy customer. Harley a pleasure to correspond with . Made me feel comfortable purchasing my car from the north of England meeting half way to complete sale. Car as described, competitively priced including a new service and MOT . Would definitely recommend .
Mandy Lorriman
Very satisfied customer
Excellent service, very happy customer. Harley a pleasure to correspond with . Made me feel comfortable purchasing my car from the north of England meeting half way to complete sale. Car as described, competitively priced including a new service and MOT . Would definitely recommend .
William Ellis
Service goes above and beyond, immaculate quality of the car
Harley went above and beyond with his service and made it so quick and simple, the car was in almost brand new condition. Highly recommend
Lisa Kelly
Brilliant & Highly Recommend
Harley you're a delight to deal with Thank-you! Will be back for sure for my daughters car when she passes her test hopefully very soon. Lisa
Anonymous
Trusted trader A*
I recently brought a car that I had to return due to the car breaking down after 5 days and wasn't fit for purpose so when I went looking for another car I came across harley trent who had a vauxhall corsa for sale and when I rang him he was so lovely, very professional and never pressured me, he gave me all the information I needed and reassured me after my bad experience and even deliveried my new car. He definitely lives on his reputation which is excellent. He is a trusted trader and would definitely recommend him if anyone is looking for a car. Thank you harley for all your help
peter wildash
A faultless transaction at all stages.
Harvey could not have been more helpful or efficient during the transaction. We never felt pressured into making decisions and we were allowed to see the car before it was prepared for sale which gave us confidence in the description provided. We have already recommended his services to others.
Tim Harrison
Excellent
Ford B-Max Automatic. Excellent Service All Round & Very Happy With The Car. Thanks
Sue Williams
High standards & attention to detail
Harley's high standards and attention to detail ensures that we both feel confident about the quality of our purchase and the part-ex price given for our 2 previous cars. Terrific service, highly recommended
Shannon Thornton
Highly recommend!
Thank-you Harley so much, I viewed a lot of cars before making a purchase but as soon as I arrived here and saw the car & met Harley himself I knew wasn't going to leave without buying it. The best by a long way and even just how clean the car was to other garages cars. Very impressed & recommend to all . Thank-you x
Darren Barhamn
Polite, Knowledgeable and Genuine.
Harley took my phone call late on a Friday evening to discuss in depth a purchase on a number of used cars he had in stock. After a long chat he invited me down for a visit to his show site first thing Saturday or Sunday tat my convenience to discuss further any questions i had or apprehensions as I've been stung before in the past with used cars from independent rogues before. Well to his testament the cars were in immaculate condition, you hear all the time about cars being well maintained etc for the sale, but Harley really has used his experience in the motor industry to make the used cars feel new to their next owner. With a non-pushy attitude, a helpful demeanour and a solid character, i placed my deposit and thereafter purchased a perfect VW Golf 2.0 TDI. I could not recommend Harley and his business enough as it's definitely helped me regained confidence in the industry and shattered the stigma that comes attached that in car sales they don't get about the customer, well Harley Trent certainly does. Bravo!!!!
Darren Barhamn
Polite, Knowledgeable and Genuine.
Harley took my phone call late on a Friday evening to discuss in depth a purchase on a number of used cars he had in stock. After a long chat he invited me down for a visit to his show site first thing Saturday or Sunday tat my convenience to discuss further any questions i had or apprehensions as I've been stung before in the past with used cars from independent rogues before. Well to his testament the cars were in immaculate condition, you hear all the time about cars being well maintained etc for the sale, but Harley really has used his experience in the motor industry to make the used cars feel new to their next owner. With a non-pushy attitude, a helpful demeanour and a solid character, i placed my deposit and thereafter purchased a perfect VW Golf 2.0 TDI. I could not recommend Harley and his business enough as it's definitely helped me regained confidence in the industry and shattered the stigma that comes attached that in car sales they don't get about the customer, well Harley Trent certainly does. Bravo!!!!
Anonymous
Brilliant service, lovely car, all my questions were answered and nothing was too much hassle. Harley is very down to earth with very good attention to detail. All the little extras made me knew that I was making the right decision picking this garage. Harley put my mind at ease, very personal service. Thank you!
Max Marinucci
Gruelling car shopping made easy!
From first enquiry to handing over the vehicle Harley was fantastic! He was there to answer any questions or queries I had regarding the vehicle and really took the time to listen and understand what I wanted in a car. Thanks again Harley, we love our new car and hopefully see you again for the next one! Max
Fraser Williams
Top service & top cars
Absolutely brilliant. Thank you very much. Recommend to anyone looking for a top quality used car with brilliant customer service.
Simon Walker
Unbeatable service from Harley!
Harley was superb to deal with. He's a genuine guy with a true passion for the automotive industry and he has some fantastic knowledge. We purchased a car from him recently and it has been absolutely faultless. It was exactly what we were looking for and priced well. The preparation was second to none and the car was spotless when we collected it. I can't thank Harley enough for helping us with our car purchase!
Alan Lewis
Good old fashion one on one sales. Very professional, Harley was a pleasure to deal with and had every thing prepared on Sunday when I collected the car.
Anonymous
Outstanding!
Completely friendly service from start to finish! Reassuring the car I bought would have an advisory fixed and that it was! 100% satisfied and would recommend this garage to everyone!
Brian Young
Great car, great customer service, great person!
Harley and his team are amazing! My car is of such a high standard and Harley went out of his way to get some extras done to the car that I asked for. He supplies quality vehicles and provides a 6 month warranty with the cars. He has just been a pleasure to deal with. I travelled overnight from Scotland to pick up my car and was picked up at the train station by Harley. I will definitely use again in the future.
Liam Butterworth
What a pleasure doing business with. If all used car places were as honest and as professional as this buying a second hand car would be a lot easier.
The first place I have come across where their idea of immaculate and clean is the same as mine"¦
Thanks Harley loving my new motor
Anonymous
Harley was extremely helpful throughout the process and an absolute pleasure to deal with. Certainly reassured me and my wife dealing with him. Very pleased with the car and would highly recommend to all.a
Anonymous
Harley was extremely helpful throughout the process and an absolute pleasure to deal with. Certainly reassured me and my wife dealing with him. Very pleased with the car and would highly recommend to all.
Linda Stanley Kenny
Thank you Harley for your patience with us today and helping with the sale of a lovely Fiesta for our sons car. His first car - your first customers!